Alex Murray-Moran
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Activity overview
Latest activity by Alex Murray-Moran-
Alex Murray-Moran created an article,
Technical Issues
To troubleshoot technical issues that a customer is experiencing with a solution, it is important to follow a systematic approach to identify and resolve the problem efficiently. Here are some key ...
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Alex Murray-Moran created an article,
Payment Issue
When a customer encounters payment issues, it can be a frustrating and concerning experience. However, there are steps that customers can take to address and resolve these issues effectively. Here ...
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Alex Murray-Moran created an article,
Delivery
We are pleased to inform you that your order will be delivered to you soon. For our esteemed customers in the United Kingdom, the package will arrive within a timeframe of 5 days. Customers located...
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Alex Murray-Moran created an article,
Refund Policy
Our refund policy for items purchased within the last two weeks and that are not on sale is as follows: 1. Refunds will be provided for eligible items returned within 14 days of the purchase date. ...
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Alex Murray-Moran created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Alex Murray-Moran created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Alex Murray-Moran created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Alex Murray-Moran created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Alex Murray-Moran created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Alex Murray-Moran created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.